At Source Medical Equipment, we take pride in helping you find the products you need to do your job better. That includes handling returns, exchanges or cancellations when necessary.
All returns are subject to a 20% restocking fee. An additional 10% will be discounted if the product is returned damaged. Returns MUST be brand new, unused, and in the original plastic and cardboard packaging.* We believe that in order to have the best possible online shopping experience, our customers should not have to pay for return shipping within the Contiguous US. So if for whatever reason you're not happy with your purchase, simply Contact Us for a free return label - your shipping costs are on us.
With Source Medical Equipment's 30-day return policy, there are no special catches or exceptions. Well... unfortunately we do have to pass on the following. Trust us we've tried our best over the years but they simply won't budge.
Returns with Source Medical Equipment - It's Easy:
*We do have to be sticklers about returns being new and resellable as we're are a very small business and nowhere near the likes of Walmart or Amazon. If a return is received in a used condition or is not resellable as new, it will be subject to a 25% restocking fee. Believe us, this is our least favorite thing to do so thank you in advance for your cooperation.
Have questions? We're here to help.