- Please Contact Us so we can provide you with a free return shipping label within the Contiguous US and RMA (Return Merchandise Authorization) number to make the process smooth and fast.
- Repackage the product(s). If there are any existing shipping labels, stickers, or other materials on the shipping box from previous shipments, please remove them.
- Attach your new return label to the shipping box and write the RMA (Return Merchandise Authorization) number clearly on the outside of the box.
- UPS Labels: Tape your UPS return label to your box, then drop it off at any authorized UPS Shipping Center. PLEASE DO NOT USE A UPS DROP BOX - you must drop off your return at a UPS Service Center - thank you! Find the UPS Service Center Nearest to You.
- Once you drop off your return at UPS, please allow 4-5 business days for your return to reach our warehouse.
We'll Take Care Of The Rest For You!
Return Shipping Is Absolutely FREE within the contiguous US!
- Once your return is received and inspected (typically within 72 business hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 30-day return policy, all returns will need to be received and processed by our warehouse within 30 days of purchase.
- As a friendly reminder, returns MUST be brand new, unused, and in the original plastic and cardboard packaging. We do have to be sticklers about returns being new and resellable as we're are a very small business and nowhere near the likes of Walmart or Amazon. If a return is received in a used condition or is not resellable as new, it will be subject to a 25% restocking fee. Believe us, this is our least favorite thing to do so thank you in advance for your cooperation.
Have questions? We're here to help.
Call: 1-800-350-8875 or 303-756-8811Email Us