At Source Medical Equipment, we take pride in helping you find the products you need to do your job better. That includes handling returns, exchanges or cancellations when necessary.
If you are not 100% satisfied with your purchase, you can return your order for a full refund (returns must be new and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for return shipping within the contiguous US. So if for whatever reason you're not happy with your purchase, simply Contact Us for a free return label - your shipping costs are on us.
With Source Medical Equipment's 30 day return policy, there are no special catches or exceptions. Well just this one: Excludes Upholstered Seating with Special Order Colors. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same new condition.
Click Here for: Return Instructions
Returns with Source Medical Equipment - It's Easy:
Have questions? We're here to help.
1-800-350-8875 or 303-756-8811
|Flash Furniture 5 Year Limited Warranty|
What Does This Warranty Cover?
This warranty covers manufacturing defects associated with your new product. The product is warranted from the original purchase date and to the original purchaser for normal usage, according to the below-referenced specifications and limitations.
Non-moving metal parts are warranted for 5 years.
Component parts including pneumatic cylinder, control mechanism, base and casters are warranted for 2 years.
All other items are warranted for 1 year.
Normal usage means use in compliance with the restrictions and weight limits specified for the product. In the absence of product-specific restrictions and weight limits, normal usage means use for no more than forty hours per week by persons weighing 250 lbs. or less. Coverage terminates if the product is sold or otherwise transferred. Repairs made by parties other than Belnick also void this warranty.
What Does This Warranty Not Cover?This warranty will not cover: (1) labor, freight, or damage from misuse, abuse, negligence, alteration, assembly, installation, attachments, accident, vandalism, acts of nature or any other event beyond the control of Belnick; (2) tearing, scratching, scuffing, or blemishing of leather or fabric; (3) cosmetic damage that may result from normal usage; (4) damage attributable to use by persons exceeding specified weight limits or commercial use exceeding forty hours per week; or (5) rust or other damage caused by exposure to moisture. The user assumes all risk of injury resulting from use of this product. Liability for incidental or consequential damage is excluded. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.